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Return Policy
Your complete satisfaction is our ultimate goal. You may return any item purchased from WagAware, LLC for any reason within thirty (30) days of purchase. The product ship date is the date of purchase. We must physically receive the returned merchandise within 30 days of the product ship date. Returned merchandise must be in the condition you received it and returned with all original product packaging and accessories. 

When you return your product, please ensure it is packaged carefully. We will not be responsible for items damaged during return shipping, and we cannot issue a refund for such items. Please include a copy of your purchase invoice or online order confirmation to ensure credit back to you. Once your return has been received, we will credit back the purchase price (minus applicable shipping and handle costs) to the credit card you used for your purchase. Shipping and handling charges are non-refundable. An email confirmation will be sent to you. Please allow 10-14 days processing time for the return to be processed and for posting the credit to your card.

Have Questions?

Our professional staff is ready to help you. Please contact Customer Service via email at:

Return Shipping Address:

WagAware, LLC
8391 Beverly Blvd., #102
Los Angeles, CA 90048

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